Back pay from AirBnB

Vanessa193
Level 1
New Orleans, LA

Back pay from AirBnB

Does anyone know who AirBnB processes backpay? I had a wrong bankaccount number and it took me a coupe of weeks to correct it with the landlord. Current transactions are going in our account, but I can't work out what is happening with the money that AirBnB still owes us

 

Regards,

 

Vanessa Job

4 Replies 4

You need to contact Airbnb immediately to get any funding discrepancies corrected.  They may not be aware at all that they sent funds to the wrong account unless it was rejected by the bank.  

Cynthia-and-Chris1
Level 10
Vancouver, WA

@Vanessa193  Yes, Contact Airbnb at your earliest convenience.

hi please can you help me i had the pay out made into a wrong bank account how can i contact air b/b ? 

[Personal information hidden]

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Carol253,

 

Nice to meet you. If you look in at @Cynthia-and-Chris1's post (the one above yours), you will see she has added a link to the Community Guide on the different ways to reach the Support Team. 

 

I hope you get this sorted. Please do let us know if you can. 🙂

 

Lizzie


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