Broken Garage Door

Flanna0
Level 1
Richmond, VA

Broken Garage Door

We came home to find our garage door broken.  It's never broken before.  The guests didn't mention it, but no one else has been at the house aside from them.  What can we do?  We feel really disappointed that they didn't let us know that they had broken the garage door.  They left a note about a bowl that they had broken, so why not let us know they had broken the garage door as well?  We are feeling very frustrated.  We've only had good experiences, and this is the first not-so-great experience.

1 Reply 1
Mike77
Level 10
Bend, OR

If you are sure that the guest broke the garage door, then report it to AirBnB and get them involved in the issue.  That is why you have "security deposit".  It is there to cover this type of issue and get the door back to normal.

 

Mike
AirBnB Treehouse for Rent
https://www.airbnb.com/rooms/7292887