Bug on app using iphone

Maria3006
Level 1
Austin, TX

Bug on app using iphone

Hi everyone,

 

I am a host in Texas and have noticed a problem with the Airbnb app when running a search for places to stay on an IPhone.  This has been going on for months.  When I run a search for available places in my area the app consistently shows all properties at a $20 per night higher price then the actual price.  Once you click on an individual listing the price changes to the actual lower price.

 

My concern is missing out on potential booking because guests might not click on listings since the price showing is $20 higher then it should be.  I have called Airbnb support several times in the past 3 months and they keep saying I should delete the app off my phone and reload.  I have had other members of my family that have iPhones run a search and it’s the same issue.  I think the app has a bug that need to be fixed when running searches from iPhones.  

 

I would like to know if this is happening to everyone or just here in Texas.  The pricing is correct when running a search on a computer.  Any feedback would be greatly appreciated.

 

Thanks

1 Reply 1

When is the Apple iPhone app going to be fixed?