Can I cancel with no penalties, if Instant Booking was on?

Kinga4
Level 2
Budapest, Hungary

Can I cancel with no penalties, if Instant Booking was on?

I thought I had turned off the Instant booking, but as it seems I have not.

Now I managed to find how to turn it off (on the phone app it was impossible for me).

And now they are giving me warnings before deactivating the Instant booking, that I will lose the chance to cancel with no penalties.

So is it true I can cancel without getting some kind of punishment if the booking was through insant booking?

Thank you on advance,

 

Kinga

 

 

 

1 Reply 1
Helen3
Level 10
Bristol, United Kingdom

With instant book you can cancel if guests don't meet your house rules and I think you can also have a few cancellations for free.

 

However you can also cancel on normal bookings if guests don't meet rules such as no children, no pets or want to bring more guests than your accommodation allows for. You can also cancel if a guest makes you feel uncomfortable such as threatening you.

 

Of course with normal bookings you can chat to your guests before accepting a booking so there is much less chance a guest won't meet your requirements particularly if you have comprehensive house rules and descriptions.

 

I think BNB is being a bit disengious as they want hosts to use instant book.