Can't find my listing

[Bruce-And-Cathy0]

I'm having trouble finding my listing and need help. I have tried the Airbnb help centre but cant seem to get a solution. My listing is in Golden BC, however my loctaion is 20 km south of Golden on a road called McMurdo Road, when I use the BnB search bar and type in Golden my listing does not appear. When I talk to the help center they say they can find my listing, I dont understand why I cant find it? Any help would be greatly appreciated.

[Alice-and-Jeff0]

@Bruce-And-Cathy0

https://www.airbnb.com/help/article/687/how-do-i-confirm-that-guests-can-see-my-listing?topic=217

https://www.airbnb.com/help/article/478/how-do-i-set-my-map-or-address?topic=207

[Jeff158]

Hi @Bruce-And-Cathy0

If I search McMudo you are no1, If I search Golden you are off the map.

Another reason you might not find your listing:

You have instant booking switched on, depending upon the settings you have choosen, guests recommended by hosts for example will stop anyone not recommended by a host from searching for your listing.

You have no recommendations from hosts and will not be able to search for it.

Click the link Searching-for-your-Instant-Book-Listing

[Bruce-And-Cathy0]

Hello Jeff, thanks for the help. So if I'm off the map for Golden, can I change my address to Golden, instead of the McMurdo Road address that nobody has ever heard about?

[Alice-and-Jeff0]

@Bruce-And-Cathy0 - I sent you the link on how to adjust your map.  Please use the Help Center articles provided.  

[Bruce-And-Cathy0]

I don't see a link.

[Jeff158]

Hi @Alice-and-Jeff0

The link works but the instructions to edit address don't work.

[Alice-and-Jeff0]

If the Help Center directions are not correct, please log feedback here: https://www.airbnb.ca/help/feedback

[Jeff158]

Hi @Bruce-And-Cathy0

To my knowledge, You have to use the actual address or guests will get lost.