Cancel reservation

[RedDoorz-VNM0]

Dear Customer Service Team, 

I help your help to cancel the reservation for the guest book today, Booking ID:** (from 01st Sep to 02nd Sep). The reason is our system have a trouble and i can not control room available, and this booking is over book for today. 

Hope to hear from you soon.

Best Regards,

Johny - RedDoorz.

**[Reservation number hidden - Community Center Guidelines]

[Linda108 · Accepted solution]

You need to reach Air BNB staff.  This is a public forum and not staffed by Air BNB.  Here is a guide for contacting Air BNB.

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728