Cancelations

Jeff184
Level 1
Poway, CA

Cancelations

Hello Airbnb community

 

I booked a trip based on information about the property by Host that was not accurate.  It pertains to the property's proximity to beach....Host says 2 blocks in profile, but the actual location of property is 7 blocks (and 1/2 mile) away from beach.  Airbnb says the Host provided the general area so details don't matter.  

 

Nonetheless the Host agrees to cancel, but only if Airbnb doesn't penalize the Host.  My Host is under the impression that Airbnb will block those same 4 dates on Calendar as penalty for Host canceling.  And I won't cancel because I would lose $800+.  Does anyone know what 'penalty' Airbnb issues to Host for canceling the reservation?  

 

Thanks

JAN

1 Reply 1
Linda108
Level 10
La Quinta, CA

@Jeff184  If you want to cancel then you have to initiate the cancellation.  The host is penalized in a penalty fee, blocked dates, loss of ability to be a Super Host for a year.  So yes, the host is penalized.  You might be able to argue that the location is not desireable for your needs.