Cancellation Fee

[Gamini2]

I went away from London to Melbourne, Colombo and back to London from 16th April to 21st May.

I blocked all the day I am away. But someone managed to book on the 30th April and I request him to cancel

but he did not. So I did cancel and BNB has imposed a cancellation fee of £72. Please help me to recover that money.

I have not done anything wrong.

[Mike340]

@Gamini2

you have to discuss with Airbnb Customer Service 

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/td-p/413245

United Kingdom

+44 203 318 1111