Cancellation Questions

[Emma52]

Hi !

I cancelled a reservation after a guest asked me to get involved in her visa procedure (she was coming from the Philippines). I told her twice that I did not have to get involved in this process (providing a letter and my ID to the French authorities), but she did not seem to understand and became more and more insistant and made me feel uncomtortable hosting her. Of course, all this happened after I accepted her request, so I had no other solution but to cancel the reservation.
My place is still available during these dates, but airbnb "block these dates to prevent future cancellations", is there any way to have this changed?
I already flagged our conversation 10 days ago (and explained in the comment why i had to cancel), but nothing happened.

Looking forward to your kind reply.

Best regards, 
Emma

[Andrea9]

@Emma52

Yes, blocking those date is unfortunately one of the serious penalties for a host cancelling. It would have been better if you had contacted Airbnb about your guest prior to cancelling.

You could still contact Airbnb about this explaining the situation. Maybe they will be lenient.

Also you can read up on past posts regarding host cancellations:

https://community.airbnb.com/t5/forums/searchpage/tab/message?filter=location&location=category%3Aco...