Hello all. I would like some help on the following matter. I had a reservation for 12 nights since last October. The guests arrived as usual but 2 days later they informed me that they had to leave due to a health issue. More specifically they were advised to return to their country to have some tests, after visiting the local hospital. My calendar remained closed for the remaining days until today, 3rd of July. They had checked in on the 27th of June. After Airbnb suppord desk contacting me, I was announced that I should refund the guests for ALL the 10 days that they didn't use. Also, to be compensated I would get 100 euros only. So I would be paid for two days that the guests stayed, plus 100 euros compensation. 100 euros for 5 days that the dates were unavailable plus the difficulty of getting any last minute bookings. Any ideas of how I can handle the situation? Thank you.