I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
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I had 2 potential guest both put an inquiry for the same dates. The first one I said yes to pre approval but did not block dates. The next inquiry came for similar dates and I accidentially hit accept and he was booked so I immediately cancelled the reservation , messaged him and apologized. I wanted to also pre approve but not block calendar as I wanted to give the first lady who inquired first an opportunity to book. Now my calendar is blocked and unavailable for anyone to book as I cancelled the reservation. Is there a way to unblock the calendar so the first guest can book?
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It seems that the first inquiry was a "booking inquiry" and the second one was a "reservation request".
https://www.airbnb.com/help/article/838/what-is-a-pre-approval
https://www.airbnb.com/help/article/85/how-do-i-submit-a-reservation-request
https://www.airbnb.com/help/article/360/can-i-decline-booking-inquires-or-reservation-requests
When you cancel a confirmed booking, the dates stay blocked so that someone else cannot book - from what I understand, this is basically to prevent hosts from recieving a reservation and then cancelling if they are able to get bookings at a higher price later. Airbnb MIGHT unblock those dates for you if you contact them and explain the situation.
Whatever you do, NEVER cancel a reservation. Even if it's a mistake! If you absolutely have to cancel, then make sure your reason meets the condition to avoid penalties for cancelling, and then contact Airbnb and have them cancel for you.
It seems that the first inquiry was a "booking inquiry" and the second one was a "reservation request".
https://www.airbnb.com/help/article/838/what-is-a-pre-approval
https://www.airbnb.com/help/article/85/how-do-i-submit-a-reservation-request
https://www.airbnb.com/help/article/360/can-i-decline-booking-inquires-or-reservation-requests
When you cancel a confirmed booking, the dates stay blocked so that someone else cannot book - from what I understand, this is basically to prevent hosts from recieving a reservation and then cancelling if they are able to get bookings at a higher price later. Airbnb MIGHT unblock those dates for you if you contact them and explain the situation.
Whatever you do, NEVER cancel a reservation. Even if it's a mistake! If you absolutely have to cancel, then make sure your reason meets the condition to avoid penalties for cancelling, and then contact Airbnb and have them cancel for you.
I cancelled two requests for the same place with two different credit cards. How do I resolve this and get it rebooked?