Cancellation error

[Michelle568]

I had 2 potential guest both put an inquiry for  the same dates.  The first one I said yes to pre approval but did not block dates. The next inquiry came for similar dates and I accidentially hit accept and he was booked so I immediately cancelled the reservation , messaged him and apologized.  I wanted to also pre approve but not block calendar as I wanted to give the first lady who inquired first an opportunity to book.  Now my calendar is blocked and unavailable for anyone to book as I cancelled the reservation.  Is there a way to unblock the calendar so the first guest can book?

[Jessica-and-Henry0 · Accepted solution]

@Michelle568

It seems that the first inquiry was a "booking inquiry" and the second one was a "reservation request".

https://www.airbnb.com/help/article/838/what-is-a-pre-approval

https://www.airbnb.com/help/article/85/how-do-i-submit-a-reservation-request

https://www.airbnb.com/help/article/75/how-much-time-does-a-host-have-to-respond-to-my-reservation-r...

https://www.airbnb.com/help/article/360/can-i-decline-booking-inquires-or-reservation-requests

When you cancel a confirmed booking, the dates stay blocked so that someone else cannot book - from what I understand, this is basically to prevent hosts from recieving a reservation and then cancelling if they are able to get bookings at a higher price later. Airbnb MIGHT unblock those dates for you if you contact them and explain the situation.

Whatever you do, NEVER cancel a reservation. Even if it's a mistake! If you absolutely have to cancel, then make sure your reason meets the condition to avoid penalties for cancelling, and then contact Airbnb and have them cancel for you.

[Darcy100]

I cancelled two requests for the same place with two different credit cards.  How do I resolve this and get it rebooked?