Cancellation

[Amelia54]

Can we ask for compensation. Am crying so much

many thanks

amelia [Personal information hidden]

[Steve143 · Accepted solution]

Hello @Amelia54,

I see you made two posts about this, this one and another titled "Last minute cancellation".

You can't ask for compensation as you have the "Flexible" cancellation policy and your guest cancelled more than 24 hours in advance.

You might consider changing your policy to the "moderate" or "strict" one. They can give some more protection against late cancellations.

If you change, it it will apply only to reservations confirmed after the change. Reservations confirmed before the change will still be subject to the flexible policy.

The article below outlines the terms of each cancellation policy.

https://www.airbnb.com/home/updated_cancellation_policies#additional-terms

Steve.

[Vanessa-and-Kurt0]

Compensation for what?

[Cynthia-and-Chris1]

@Amelia54 Crying so much? Why?? This is a business. 

[Jeff158]

@Amelia54, you rent a whole house, please put a strict cancellation policy and a security deposit.