Cancelled credit card

[Malia14]

I did the pay less upfront option for a reservation and I haven't been charged for the second payment yet. The card linked to my account and is going tot be charged for the second payment is cancelled. I lost my wallet and I had to cancel my cards. I don't know how to switch it to my new card before the scheduled second payment because it won't let me remove my other one.

[Susie111]

@Malia14 

Why don’t you try too call your bank and explain your problems?

And try to contact Airbnb also too see what they can do to help you out.

[Ritchie11]

I am having the same problem.  The card I had on file.  I had to cancel because of fuard.  It looks like the host then canceled my reservasation without even calling.  I would still like to stay at the place I pick but use a different payment method. My resevation number is HMMNCPXRQF.