Both my listings in my home have been flagged as 'basic requirements need work' and a minus star review. I believe it is because of one person who posted a revenge review. How do I check that it is not just the rating/review (details following) or if h...
Latest reply by
Geri26
This is very frustrating and non-sensical for people who want to ask general questions. I have a guest who asked a question about making an exception for pets, my answer is no. But do I decline her request (and possibly hurt my ratio?) or approve while t...
Latest reply by
Sandra856
I have just listed an experience and the site says to add availability while waiting for the photos to be approved. I have tried this but it does not do anything when I click the schedule button.
We have been hosting on Airbnb for more than two years and have achieved Superhost status. We keep ouir calendar routinely updated. This week I received a booking with two days notice. For the first time ever I had to cancel the booking because the son of...
Latest reply by
Lawrene0
We have confirmation booking but but not yet got confirmation it was from to day 20-30March 2019 What we can do Thanks KaberA leonard
Latest reply by
Kabera0