Cancelled reservation

[Ken44]

Hi all,

As a host I accepted a reservation from a guest...until I realized they wanted to book one year in advance.  My calendar was not open that far in advance, so I advised them that i could not honor their request.  No problem on their end, and we communicated back and forth.  Here is the problem; I cancelled the reservation so it shows up on my profile as a negative.  In reality, they should have cancelled, not me.  How can i get this blemish removed?

[Victoria57]

@Ken44 the only thing you can do is to plead your case directly to Airbnb. The methods and numbers are here.

[Linda108]

@Ken44  You should also change your settings to reflect how far in advance someone can book.  I have mine set for 12 months, but you could do less.  It is under "availability settings" on the bar when you go to your calendar.