Car stolen

[Amy-and-Ryland0]

My guests car was stolen from in front of my house, which my Airbnb is next to. I offered to take them to get a rental car. What have others done in this situation. 

I’m pretty sure they left the car unlocked, as cars are very rarely stolen in this neighborhood. 

[Helen3]

Well this is really an issue for the guest to handle. Contact police, report car stolen. Make a claim on their car insurance which hopefully includes rental replacement.

It was nice of you to take them to a car rental.

Do you have CCTV outside your home - if so, you can run the footage and share it with the police.

[Cheryl389]

This just happened to my guests too. It seems likely that keys were left in the car so someone was able to just drive away with it. A neighbor had their car rummaged through. The neighborhood isn't generally unsafe, but I would never leave my car unlocked. 

Do you know if the guest was able to get their car back?