Change a review for a guest

Mark40
Level 2
Dallas, TX

Change a review for a guest

Based on information I received from my property manager I left a negative review for someone who rented.  I have since discovered there was a miscuminccation and want to change their review.  They have already left a review.  I cannot see that I now have an option to correct mine.  How can I fix this?

2 Replies 2
Dave-and-Deb0
Top Contributor
Edmonton, Canada

If both parties have left their review, it is too late as the system automatically publishes both reviews  

David

Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host

Michael956
Level 10
Salvador, Brazil

I recently left a review for a guest and I mentioned the names of both of the guests who stayed.  The guest who booked the room under her name messaged me and asked if I could remove the name of her male partner from the review as she didn't want her family to know they'd traveled together.  I contacted Airbnb.  They could not edit my review to remove his name, but they did agree to delete the entire review.  Explain your extenuating circumstances and they may agree to delete your review, too.  

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