Changing adress in a different language

Delian0
Level 2
Sofia, Bulgaria

Changing adress in a different language

 The adress of my apartment is in my native language but the system won't let me change it in English?

One of my clients complained that she couldn't find the adress (she's the first one though, no one complained before).

2 Replies 2
Tania-and-Andrew0
Level 10
Cancún, Mexico

I used to have a similar problem. Airbnb would only use G Maps to place the address but my street name was wrong. I had to file a complaint and request a change directly to G Maps. But Airbnb has yet to update my address so my solution was: on the Email they receive when they book and on your house's manual add your full correct address with a note saying that "due to a technical error the address they received is not correct". Has worked for me. Also, make sure you contact your guest a few days before they arrive to make sure they know where you are located and give them directions.

Thanks a lot for the answer 🙂