Charged but no booking

Charged but no booking

i have sent a request to book a place in fiji and the money got debited from my account. but no confirmation has been sent to my account regarding the same. is it normal with airbnb? i have no proof to produce other than the transaction message received from my bank. No acknowledgement from Airbnb. please help

2 Replies 2
Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Yama1

you should get confirmation mail to your email address and you should see your trips on this link: https://www.airbnb.com/trips

Sayny0
Level 2
Suva, Fiji

@Yama1,  It would be good to check your  account and email messsage on Airnb.