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If I don't allow pets, do I have to make an exception for emotional service animals? Latest reply by Emilia42

I had a guest threatening me in person, including personal threat and bad-review threat. One of these that think they will win a discounted/free stay/meal/entry if they so just make enough trouble.When she called the support in the first night they declin... Latest reply by Quincy

Good morning, I have a reservation at Myrtle Beach Vacation Station, #**. They are requesting credit card information outside of Airbnb and my husband is hesitant to give that info because we've never had to do that in all of our airbnb reservations. Myr... Latest reply by Quincy

Hey all! I’m a super host in central Pennsylvania right near Penn State University. My fiancé and I are seriously looking to purchase a rental in St.Croix and I need some brains to pick... I have a lot of questions about purchasing, maintaining, HOA fe...

To whom it may concern, Our guest doesnt like out exterior enviroment due to unknown smoking issue from other units that we do not know wheree to locate. How do you resolve thr issue and compensate our issue that we arnt able to resell the unit? thanks,ch... Latest reply by Alice-and-Jeff0

Hi everyone! So don’t know what really is happening but the app blocks the dates of almost 2 entire months automatically. I keep going into calendars and find dates blocked for which I immeadiately make them available, but after a while they become blocke... Latest reply by Alice-and-Jeff0

Hi! I find the availability calendar is confusing. For instance, it shows April 3 as available instead of April 3,4,5,6. I believe this has to do with my three night minimum, but it appears to searchers that only one night is available. This is a proble... Latest reply by Jo-and-Steve0

I've been trying to view online properties in Cornwall to rent and it gathers them in an area which I can see at the bottom of the page. However, when I click onto an individual property for a look the system fails to direct me on to any I click on. Has... Latest reply by Alice-and-Jeff0

Hello!i have a guest who wishes to cancel a booking for 3 nights in August . As we have a strict cancellation policy and he booked a few days ago he’s a bit put out to be only getting a 50% refund when we still have plenty of time to sell the room.... I’... Latest reply by Alice-and-Jeff0

Hi All, I have just recieved a paniced call from a guest who has put the wrong dates in her reservation and instead of starting next Wednesday 3rd April clicked today. Now I cant seem to change the booking becuase Airbnb thinks it has already started. Any... Latest reply by Alice-and-Jeff0