Check in and check out

[Gidget1]

I'm a new host.  How will I know if a guest has "checked in"?  Does the guest need to "check in" on Airbnb?  Will I receive any type of notification that my guest has "checked in"?  Any info will help....

Thanks

[Ana1136]

@Gidget1 the Airbnb app doesn't send a notification when the guest checks in but you can ask them to let you know when they do, or you can have a co-host hadle those things or you can get a smart door lock and see who checks-in and at what time.

[Gidget1]

The guest were very good about letting me know when they arrived.  I just didn't know the process & really couldn't get a good response to from airbnb  Thanks for your help!!

[Allison2]

It depends...

If you set up check-in instructions (which you can only do from the app, not desktop) and the guest uses that, it will send you a notification. (To set that up, go to the Airbnb app, then "listings", select your listing, then scroll down to "Check-in instructions". You can add pictures and descriptions. Then just tell your guests to hit the "key" at the bottom of your conversation to start self check-in)

If you don't have self check-in set up, you'll either need to ask the guest to message you when they arrive (still not reliable) or have another solution like @Ana1136 suggested, whether it's a smart door sensor, smart door lock, or security camera. I have a Ring doorbell that does a good job of keeping an eye on things.