I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
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I know I’m relatively new to hosting but I’m going insane with the amount of times I have to tell people my address and how to find me!!! Why doesn’t anyone find ‘check in’?? I say follow ‘check in’ instructions but they arrive saying ‘you never gave me your address!! Who leaves home without an address to go to?? Can I send them a link to check in, why can’t airbnb send them a link??!!!! Aggghhhh!!! I’m having a bad day!
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I am also wondering why Airbnb only send the check-in instructions a few days before the guest arrives? Why wouldnt they release that information as soon as the person books? I have found this a continual source of frustration as guests say they can't find the check-in instructions, and say they will only get them 3 days before. They also then assume that I will be emailing them the instructions myself!!! I now have to tell every single guest what to do in a separate message, the week before their arrival. I had so many guests ring or message me while I was at work, asking how to get the key for the place!!!