Check-in instructions

Andy548
Level 1
Malaysia

Check-in instructions

Why recently I can not update/change photos of my check-in instructions,

6 Replies 6
Miloud0
Level 10
Rabat, Morocco
Colleen248
Level 1
Milwaukie, OR

I'm running into the same problem. SO FRUSTRATING. I would love some help from Airbnb to fix this issue. 

Jo298
Level 2
Montreal, Canada

I also have the same problem.
I just took new images for my check in instruction and I can't upload any image.

I've tried "taking a photo" "upload for my phone" "edit the image".
Nothing happens.
Each time, I see the 3 dots, meaning it's working in the background, then it comes back white and the image never uploads.

I have tried 4 times over 12h to no avail.

Thanks for any input on this matter!

Valerie157
Level 2
Fort Myers Beach, FL

Me too. It has been going on for weeks. 

Hanny7
Level 2
Toronto, Canada

Me too.  I have been trying to add a photo to the check-in instructions since last week for countless times and still returning with a white image.  Sent message to Airbnb support and no response on this

Quynh18
Level 1
Ho Chi Minh City, Vietnam

Me too 😞 It's so frustrated. And it's only on the app, can't do it on PC