Cleaning Fee

[Suratta0]

I have question about cleaning fee. I found when guests search for my listing. They see my room's price which include cleaning fee. For example my room's price is 950 baht and cleaning fee is 500 baht. They see the total price 1,450 baht. This price is higher than other hotels nearby.

I would like to collect the cleaning fee if guests stay more than one week. How can I inform this information to guests? 

How can I inform guests only they stay more than one week to pay the cleaning fee?

Please kindly suggest and thank you for your help in advance.

Suratta

[Linda108]

@Suratta0  The platform does not work as you want.  The cleaning fee is charged when the guest books the reservation whether it is one day or one month long.  You could remove the cleaning fee from your listing.  Then in your listing description you could explain that there are cleaning services after a 7 day stay and each week after that.  Then you would send a request for additional funds at the time of the cleaning.  You have to make clear whether the guest can opt out of the cleaning or not.  Hope this helps.

[Suratta0]

 Hello Linda,

Thank you very much for your suggestion and sorry for my late reply. 

I set automatic alert to my e-mail if someone give me suggestion. But it doesn't work. Anyway thank you for your answer. I will try to do as your suggest.

Regards,

Suratta