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Closing my account

‎28-05-2019 12:31 AM
Isabel671
Level 1
Copenhagen, Denmark
‎28-05-2019 12:31 AM

Closing my account

I told you for one year ago that my husbond got the cancer Why I was cancelling all my reservation as A host. In the weekend some chinese people was coming. I did not be aware of this. I need to transfer their money back - and I need you to close my account. 

 

Thank you.

‎28-05-2019 12:31 AM
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2 Replies 2
‎28-05-2019 05:22 AM
Corliss2
Level 9
Calgary, Canada
‎28-05-2019 05:22 AM

This is a forum for hosts. We cannot help you. You will need to contact CS.

‎28-05-2019 05:22 AM
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‎31-05-2019 03:59 PM
Stephanie
Community Manager
Community Manager
London, United Kingdom
‎31-05-2019 03:59 PM

Hi there @Isabel671 

 

Sorry to hear you are having trouble with your account. The best option for you here is to reach out to the customer support team. You can do so by following the guidance here: Contact Airbnb

 

Thanks

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Please follow the Community Guidelines 

‎31-05-2019 03:59 PM
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