Closing my account

[Isabel671]

I told you for one year ago that my husbond got the cancer Why I was cancelling all my reservation as A host. In the weekend some chinese people was coming. I did not be aware of this. I need to transfer their money back - and I need you to close my account. 

Thank you.

[Corliss2]

This is a forum for hosts. We cannot help you. You will need to contact CS.

[Stephanie]

Hi there @Isabel671 

Sorry to hear you are having trouble with your account. The best option for you here is to reach out to the customer support team. You can do so by following the guidance here: Contact Airbnb

Thanks