I am in Oxford, the person who was my cohost for three minutes last October is in Prague and does not reply to my email. We did not like the arrangement so we tried to cancel her cohosting and believed that she was out. But it looks like She is still a cohost, money are pending in her account , but she did not give any account number so she actually does not have the money! The money is thus withheld by Airbnb. I can not believe that there is no way I can see on the system whether she is still a co host and for how long she was a cohost and I have no power to influence this arrangement. This is so wrong. She decided not to do the cohosting as the Airbnb system was not transparent enough and it took us several hours to find how to do the co hosting therefore we cancelled everything g, or at least we believed that we cancelled everything . Yeh system is so wrong. I can not go to Prague and speak to her, she has two small children and lots of worries...
the customer suport is absupolutely useless. First they told me that no worries, all is right. Then they told me that she I s no longer my cohost but they can not tell me since when.....
I have spent hours sending screenprints and they keep saying that for security reasons it is her who needs to cance. She probably already deleted her Airbnb account as she was fed up.....This is really beyond belief. My advice is : do not ever enter into cohosting arrangement as yiu lose control.
