Contacting Airbnb

Gayle33
Level 1
Edinburgh, United Kingdom

Contacting Airbnb

For goodnes sake AirBnb!!!  Why on earth do you make your Hosts jump through so many hoops to try and contact you!?  It's not good enough.  Please set up an email address or phone number for us to be able to converse with a human being instead of sending us in relentless circles searching on your website!

7 Replies 7
Ben205
Level 10
Crewkerne, United Kingdom

@Gayle33

I know it can be frustrating, but try searching this forum for 'Airbnb UK phone' and you'll find a number straight away.

Helen3
Top Contributor
Bristol, United Kingdom

@Gayle33

 

Calm down 🙂


Airbnb has all it's contact details in the Airbnb Help Centre

 

They are also clearly outlined in the forum here that you are posting in the  - CONTACT AIRBNB towards the top

 

By the way we are a forum on posts and the forum isn't monitored by Airnb.

Ben205
Level 10
Crewkerne, United Kingdom

@Helen3

When I'm reading a thread, I can't actually see the 'Contact Airbnb' at the top of the page - can you? That's why I suggest people do a search, which is on every page I think (apart from the one I'm typing on now!). It would be easier if the contact link was on every page in the forum, there might be fewer people about to pop!

Farah1
Level 10
Seattle, WA

@Gayle33 you can easily go to your search engine and search Airbnb UK customer service and you will get the phone number in seconds.

Pat136
Level 1
Charlottetown, Canada

How to contact airbnb in Canada 

@Pat136, google 'Airbnb Canada phone number'. 

Clare0
Level 10
Templeton, CA

@Gayle33 This is like Dorothy's ruby slippers!  If you haven't already, download Airbnb's mobile app.  Then, while in hosting mode, tap on your host profile.  Select Get Help.  If none of the subjects listed addresses your concern, tap on the Contact Us button.  The result will give you options to send an email, request a call and phone numbers in your areas. 

 

Hope this helps!

Clare