Currency mismatch

[Steven84]

When the guest clicks the final Booking it states 'currency mismatch' and wants them to switch to USD not $AUS? We are both located in Western Australia. I have checked my Pricing settings and it shows as $AUS. Any ideas please.

[Lizzie]

Hello @Steven84,

Great to meet you.

Hmm...this does sound a little strange. Has your guest tried on a different browser or could there perhaps be another reason why her computer thinks they are based in the US?

Thanks,
Lizzie

[Steven84]

Thanks Lizzie,

My guest tried numerous times by logging out and in, checking their currency settings and waiting a full 24 hours in case of an Airbnb systems glitch. In the end they gave up and used another letting agency to book with us.

Your comment on changing browser eg: from Chrome to Explorer could be relevant?

Have a good one

Steven

[Mark625]

This is happening in the UK too...

Has Air bnb made a corporate decision to operate in USD at point of bookings?

Im experiencing it now

Mark

[Peggy104]

Dear all,

Introduce me Peggy from Peggy's Room from Jakarta, Indonesia, with this I need help, maybe someone can help me, that 2 times my guest cancel booking, because at the time of making payment, did not find the currency IDR

Likewise in Setting Profile, we did not find the IDR Currency

Thank you

Peggy 

[Micheal5]

BUYER BEWARE 

I booked yesterday with Air BnB based in Australia , recieved a receipt in AUD then check my Credit Card and found they had ripped $920 instead of the $712 I agreed to now they are saying that I chose USD . 

This is has truly been an awful experience. Should have stayed in a hotel with the amount of money I’ve paid I’ve asked the difference to be refunded they have completely refused .