Damage caused by guest

Damage caused by guest

Hi everyone...warm greetings..Im pretty new to hosting and have just got my first booking confirmed. Just wanted to know how to go about if I find that my guest have broken or damaged some items or electronic gadgets since I have no security deposits with me.

2 Replies 2
Raffaele-and-Astrid0
Level 10
Coogee, Australia

HI @Niraj0

 

the only way is to set a deposit price in your listing, follow the link to discover how:


https://www.airbnb.com.au/help/article/59/how-do-i-add-a-security-deposit-to-my-listing

 

if you don't set this, for you is not possibile have something back.

 

good luck

cheers Raf

Gerry-And-Rashid0
Level 10
London, United Kingdom

You have little or no recourse if you don't have a security deposit in place. So ensure you set one up.  And, it's not retrospective - ie: if you did not have it in place already via the AirBnB platform then you can't add one afterwards for guests who have already booked.