Dear Partner

[Jonas192]

Hello Airbnb Support!

How are you today?

I have two questions,

1. It was long time ago I didnot got any payout and I calculate it was over 3000 usd, my limit is 2000 usd.

can you check if everything is correct. 

2. I had a problem with the Airbnb system, I blocked some dates on January but unfortunately a guest booked on these dates. I got sad and frustrated because I already closed these dates,

So now Airbnb cancelled the booking. 

I really fight hard to be a superhost and earn the best guest review!

It feels I can’t trust the Airbnb server anymore... 

Will I lose my Superhost? 

Thank you! for taking your time to answer my questions and have a great day! 

Best regards

Jonas

[Sarah977 · Accepted solution]

@Jonas192  This isn't Airbnb support, this is a discussion forum for hosts and guests. You'll need to contact Airbnb customer service directly for your issues. Contact info can be found on a large post on the first page of this Help forum.