Decrepency in my account

[Michele1165]

I received an email stating that you have duplicated payments to the value of  R2722.71 The only over payment I received was for R540.68 booking number: HMABPPPBSK for guest, Neil Nargayya. I haven't even had that much come in between 1st November and the 15th November! I have been trying to email my bank statement etc to Air B n B but I received two messages saying they haven't received them. Could you please give me an email address to send the documents, and could you please check my account? As I am also waiting for a payment  of R1641.35 that should of been deposited on the 15th November.

Regards, Michele Boucher   

Cosy Garden Suite Pinelands Cape Town

michele.e.boucher@gmail.com

[Luana130]

Hi, this is a community for hosts to share information, we cannot help you with that, only airbnb. We do not have acess to your account, airbnb employees do not participate in this community.