Demanding and controlling guest whose communication is just a little bit above rude and obnoxious

[Maryam3]

Hi Everybody,

I currently have a guest who is very demanding and rude in his communication skills. He is here for 2 months and wants to have everything his way. I am married and have two teenage children who feel like they have to walk on egg shells when he is in the house. It is very clear in my profile what you get when you book with me. He has said to me that he is an only child so I think a lot his behavior has to do with not being used to sharing and being hospitable with others. 

We have been hosting for more than a year and I have been using Airbnb as a traveler for a few years. Before hosting for Airbnb we have had roommates so we are all acclimated to having more people in our home and our behavior is very friendly, welcoming and polite. My reviews have all been 5 stars since I began hosting so as a host I am confident that I am doing a pretty good job. 

Any suggestions on how to handle a guest like this? I feel like if I do really nice things for him I will like him better, but he is really hard to like and I don't want to impose myself on him. The few times I have made the attempt to be hospitable he has been really quite rude in his feedback.

[Gerry-And-Rashid0]

I would consider first of all whether or not you are prepared to have him in your home for two more months. 

If the answer is yes then I would avoid engaging with him except at the most basic level, and grit your teeth when he leaves.

As for how you review him - consider something like: He was a clean and tidy guest, however his requirements make him more suited to a  hotel evnironment rather than a family one

[Raymond-and-Elaine0]

@Maryam3 If this were to happen to me, I can see several choices 1) Contact airbnb and say it's really not going to work and he needs to be re-housed. 2) Sit him down and explain how things will be be from now on. Explain it's you home and your family are being made to feel uncomfortable. This is unacceptable to you, so if he wishes to continues staying with you, this is what is needed. If he cannot do this then you will ask Airbnb to re-house him and they will find him somewhere else where he will be more comfortable. 3) Ignore him, have no contact other than what is strictly neccessary. He probably wishes to be left alone anyway. Two months is a very long time so make the right choice for you, your family and your guest.

[Monica4]

If you are not comfortable with you should not hesitate.....call Airbnb and ask them to find him other accommodation. This is not a good situation for a long term guest.