Help

If a guest is staying for 3 weeks should I offer to clean or do the sheets and towels once a week? There is a laundry area that they can use if they choose. Appreciate any advice! Thanks Latest reply by Tracy784

Hallo Community! My family and I moved from Nairobi to Mombasa last year - we had been hosting for 4 years but had to shut down the Airbnb because of the move - where would I find hosts living outside Kenya who would require support to co-host their beach... Latest reply by Njambi-And-James0

Hello, We are hosts in Florida and just had a guest leave at 10:30 pm after seeing a cockroach in the room. This was supposed to be the second night of a three night stay. I spoke to them and apologized and said I would have our exterminator come in the m... Latest reply by Dee1054

I have been a Superhost multiple times. My first guests (also a Host) this season left a fantastic 5*review, however Airbnb have chosen to place it hidden in amongst my 2016 reviews. Potential guests will have to trawl through over 100 reviews before they... Latest reply by Meredith110

Is anyone else unable to access their Hosting page? It partially comes up but wont stop. Now the same is happening with the calender and also my listing. Luckily I went under Airbnb and via notifications to respond to an instant booking message from a ... Latest reply by Belinda170

Hello all, I am really hoping someone can help me with this problem. I am SO fed up with AirBnb. I have been trying to recieve help for days to resolve an issue and it's IMPOSSIBLE to get in contact with anyone. I have been trying to pay for a place I was... Latest reply by Vincent1049

HalloIch habe bereits vor ca. 2 Wochen mein Inserat fertiggestellt. Airbnb sagt, es ist aktiv und inseriert, dennoch kann ich es weder bei passenden Reisedaten, noch auf der Karte finden. Ich habe auch schon versucht es auf dem Computer meines Freundes zu... Latest reply by Quincy

My home is in a 55+ retirement community which requires that at least one person in the reservation be age 55 or older. There hasn't been a problem getting acceptable reservations. But if I accepted "instant bookings" I'd probably get a lot more reserva... Latest reply by Elite-Services-By-GandG0

Dear airbnb, My apartment is listed on arbnb, but it is not visible for customers I guess. I try to find it through map but there is no indication of my apartment on map either. I dripped the price and it didnt help too. Please advice how to proceed. Than... Latest reply by Vladyslav16

I just assumed that Airbnb meant, apart from the history of 'Air', bnb stands for bed and breakfast. However, I do not see breakfast talked about much or on many listings. I am new at this, and quickly realized that in providing breakfast, often cooked, t... Latest reply by Dan16372