Do guests have to do anything to check-in?

Michaela43
Level 1
Charlotte, NC

Do guests have to do anything to check-in?

Hey, I am a new host and my guest is saying that their Airbnb app is saying to the to check-in, do they have to do anything to check-in?

2 Replies 2
Kirstie
Community Manager
Community Manager
London, United Kingdom

Hi @Michaela43,

 

Welcome to the Community Center!

 

Guests don't need to do anything to check-in, Airbnb will assume that they checked in at the check-in time. I presume the app is just reminding them that they can now check-in (i.e. arrive and get the keys from you).

 

Just to let you know, I have moved your post to a new thread here in Community Help, so that it doesn't get lost in an old thread. It will be easier for others to find it here and offer advice! I have also given it a title, please let me know if you would like to change it!

 

Kirstie

I typically receive a notice around 2:00 - 3:00 pm notifying me that payment has been sent.  It is now about 5:00 pm and I have not received a notice.