Does the guest's review get displayed if I choose not to leave a review for them?Is my score impact?

Karina257
Level 2
Washington, DC

Does the guest's review get displayed if I choose not to leave a review for them?Is my score impact?

The guest I had was a lovely person but a nitpicker. He left a review, and I've recently seen his past reviews for other guests. He gave one guest a 4 star rating for very trivial things. I do not want his detailed review on my page. If I chose not to review him, will his review still be displayed on my page? Also, if I chose not to review does this impact my superhost score/or score in general?

3 Replies 3
Karina257
Level 2
Washington, DC

Oops, I meant I've recently seen his previous reviews for other **hosts; and he gave one **host

Gordon0
Level 10
London, United Kingdom

>>I do not want his detailed review on my page. If I chose not to review him, will his review still be displayed on my page?<<

Yes.

>>Also, if I chose not to review does this impact my superhost score/or score in general?<<

No.

Sarah977
Level 10
Sayulita, Mexico

@Karina257  If he leaves you an untrue, complaining review, you have the option to respond to it, but only if you have also left a review.

So if I were you, I would write a review, but make sure it's an honest review of your experience with him during his stay, not a review based on what you think he might write. While most hosts have a pretty good sense of the kind of review a guest might leave, especially if they can see that the guest has a pattern of leaving complaining reviews, some hosts have been surprised that a guest whose review they were dreading had only nice things to say.

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.