Double booking

Leo14
Level 1
Tampa, FL

Double booking

Hi, I'm very new at this, in fact it's my 1st time renting the entire house; sugestions welcome.

I thought once a reservation has been confirmed & dates blocked no others would be accepted. Not the case, I have a family staying for 10 days & now have someone from Quebec with a confirmed reservation for the same weekend. 

Should I contact Mr. Quebec, apologize & ask him to cancel?

Thanks again for your help.

L.

3 Replies 3
Gerry-And-Rashid0
Level 10
London, United Kingdom

No = contact AirBnB and get them to sort it out. Seems weird that it would allow two people to book the same dates.

THANK YOU...btw I just got back from London, 5 days, had a great time. 

Nelson4
Level 4
Sagres, Portugal

it sounds strange to happen... but you should first contact Airbnb and ask more info

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