Help

I am a host with over 100 five star reviews. In the past year, I have worked very hard to receive and maintain superhost status. I recently had a very bad guest. She arrived in the middle of the night (stated she would arrive at 7:00 PM). At 1:30 AM I rec... Latest reply by Jill416

Hi everyone,I just got contacted by my recent guest (it’s been one day after they checked out) that she had left behind some skin products and an hair blower.I did found those things yesterday, but because they skin care products were almost gone and the ... Latest reply by Anisa43

I need help with the long term cancellation policy. I booked a 30 day stay but I want to cancel and get a full refund (I am not within the 30 day cancellation period and I am not entitled to a refund anymore). I talked with the host, explaining the reason... Latest reply by Johanna394

My listing has instant book clicked on (it was not on for the first 6 months of my listing, and I do not want it on). I see the choice below to turn instant book off, but it is greyed out and I am unable to choose it. Can anyone advise how I turn this of... Latest reply by Sybe

HelloI'm Quyen and I'd like to find a local host who can help manage my airbnb 3 bed room property in Geraldton, Western Australia. I'm looking for someone who can help manage all repairs/ cleans and meet up with guests if required. I can manage communica... Latest reply by Sybe

HalloHfamily of host and hostess. I amain SouthSAfrica, Gauteng Province in Centurion. Thank you for all the positive and encouraging stories shared. I am still a baby host, have listed my property but have not been lucky so far. I still remain optimisti... Latest reply by Thuli4

Hi! I have a group of 5 staying 8 nights. Typically, no matter how long the stay, I will leave enough toilet paper, paper towels, and trash bags to get them started through the first couple days. This guest is stating that she has stayed in the area befor... Latest reply by Helen3

 Booked a stay in Samos for 16 days, host posted inaccurate location that is about 2km of driving on hazardous unsafe road that takes 20 min . Also host did not mention anything about this unsafe road and driving to the property, that was surprise. Also h... Latest reply by Michael6926

Just when I thought I’ve seen it all, guest invites local friends and family to bring their laundry over to my house. Used lots of detergent and on checkout day my cleaner reports washing machine was backing up into the tub. The sewer line was clogged. G... Latest reply by Dawn241

Would like to start renting my house on Airbnb would like to have someone take care of it and delray beach Florida Latest reply by Jenny