Error message when accepting invitation to cohost

[Lily21]

I’m getting this message when I try to accept an invitation to cohost from a host.

”You are unable to accept the invitation because you are a member of a team.”

What team? 

Im not cohosting for anyone else!

Can someone help?

[Emiel1]

@Lily21 

Somebody added you to their team, maybe remove yourself (see bottom of page):

https://www.airbnb.com/help/article/2515/how-do-i-join-a-hosting-team-on-airbnb

[Lily21]

It didn't work.

[Lily21]

I've done all that and turned off professional tools and I still can't accept the invite with that same error repeatedly coming up.

[Sarah977]

@Lily21  Is it possible that the host who wants you to co-host has already added you to their "team"?  If you haven't asked them, do so and ask them to remove you so you can actually accept. 

Otherwise I'd say you need to contact Airbnb directly to see if they can remedy this glitch.

[Lily21]

The only way they can add me is if I accept the invitation, which I cannot do because of the error message that keeps repeating when I try to accept.

[Sarah977]

@Lily21  Well, it sounds like you've tried all you can on your end. Maybe try clearing your cache and using a different browser if you haven't done that. Are you working with the phone app or the desktop version? Sometimes the desktop can work for things that are glitchy on the app, or so I've read.

A call to Airbnb seems in order at this point.