Error on CC 'Unable to authorize payment'? Help Please

Marco39
Level 1
Special Capital Region of Jakarta, Indonesia

Error on CC 'Unable to authorize payment'? Help Please

Dear All,

 

I was trying couple of CC but received error such as 'We were unable to authorize the payment to your credit card'. This is frustrating and losing couple of places already due to this. Anyone can help?

 

THanks in advanced.

 

Kind regards,
Marco

1 Reply 1
Clare0
Level 10
Templeton, CA

@Marco39 Are you a guest or host?  Either way, check with your bank to make sure there are no issues there.  If the credit card is ok at the bank's end, then contact Airbnb to see what the problem is .  It's possible the the credit card information was entered incorrectly in your user account.  Might be a good idea to double check.