Error when setting up payment

[Catherine1845]

Hi, I’ve been a host for two years then recently I’ve been asked to update my payment instructions. 

Ive tried to do this but I keep getting an error message ‘error payee must be specified’ I’ve double checked with my bank and all my details are correct. 

I can’t use PayPal as im locked out and can’t reset my password so I’m in a pickle! 

Anyone know the issue or who I can speak to - maybe it’s a glitch online? 

Please help me! 

[Miloud0]

Salute @Catherine1845, 

If it is possible, could you try with computer.  

Thanks, 

Miloud

[D81]

I have the same problem. There is no customer service with this company and I’m not going to bother listing with them

[Jagmohan0]

If you are locked out then you can call them & they will walk you thru.