Help

Hi, my host is not able to offer me the room. The booking is from today and she is not able to cancel anymore (it's too late).I would like to have this booking canceled before I rebook somewhere else. How can I do that? Thank you for your help.Liliana. Latest reply by Helen3

HiI have been logging into Airbnb for over a year from my home computer with no problem whatsoever. About a week ago I started being asked for a code every single time I log in. Which, at the moment, is daily. Every day I have to go through the routine of... Latest reply by Isabelle134

Hi everybody!I'm on Airbnb since last March. I have an apartement into a Residence on Tenerifa (Canary Island, Spain): Is it normal that "eventually guests" request many information...you say yes you can... or... yes there are... & so on... but they don't... Latest reply by Giorgio-Massimo0

Even when I typed no specific date in, my house didn't show up. Though I even narrowed it down to 4 bedrooms- of which there are few in Vermont, my house did not appear on the search. I can not believe this. No wonder I have few inquiries. Why? Wha... Latest reply by Rowan4

I have a guest from China; airBnB fully approved the booking, but apparently they don't accept there credit card.. The guests payed already half the amount, but the 2nd half does not get through, and now I did not get any money. Is there a way to solve th... Latest reply by Robin4

Hi guys Can anyone find my listing on search engine. My listing has been active for 4 days, my dashboard has the green dot beside the word listed but my listing just isn't appearing on search or map. really struggling to find the solution. thanks https:... Latest reply by Duncan19

HelloI have two properties and want to manage both under the same profile but have the funds go to two different accounts.I have seen where this can be done under 'payout methods' and 'payout routing rules' and there are two bank details listed however t... Latest reply by Rosemary61

How do I add a security deposit to a pending reservation? From what I have read. This is not possible. So do I decline, make the change, and then send them an invitation to make a request? Latest reply by Frances40

I have a guest that made an inquiry saying she wants to book for one night but the app wont process her phone number. Has this happened before? Also is there a way to allow them book without phone verification or is this even a good idea? Latest reply by Marit-Anne0

I've been using Airbnb for quite a while, and often, as I'm a travel writer. I booked a home in Newfoundland months in advance - back in January, as there are very few options in this area and they book quickly in the summer. In fact, even by January ther... Latest reply by Karen457