Extra Guests

Answered!
Margot33
Level 2
Balmoral, Australia

Extra Guests

I am a newbie,  Seems to be a website update in the last 12 hours. Price is $87 for a double I can accomodate 4. I want to charge for extra beds after 2 people of $30

The adversied price indicate price says $98. it is $11 more than my nightly charge. No cleaning charges. No weekend pricing.

What is going on here?

regards

Margot

Top Answer
Susie5
Level 10
Boston, MA

Hi Margot

Your site says $23 per person after 2, and infants up to 2 years old "don't count" e.g. are not counted in the total number of persons.... perhaps they have young children?  Here is what I see on your booking site: (of course I"m not sure what currency is quoted here - that may also be playing a role - maybe it's quoting me in USD since I'm in the US?).

This is what I see on your site (I"m in the US):

Extra people: $23 / night after 2 guests
Weekly Discount: 10%
Cancellation: Moderate
I see that you say it may not be appropriate for children - you might remind them of that and see whether they want to cancel.  I'd check your settings again and if you still have questions, get in touch with Airbnb near you.  Good luck! Lovely space you have! 
Susie

View Top Answer in original post

2 Replies 2
Susie5
Level 10
Boston, MA

Hi Margot

Your site says $23 per person after 2, and infants up to 2 years old "don't count" e.g. are not counted in the total number of persons.... perhaps they have young children?  Here is what I see on your booking site: (of course I"m not sure what currency is quoted here - that may also be playing a role - maybe it's quoting me in USD since I'm in the US?).

This is what I see on your site (I"m in the US):

Extra people: $23 / night after 2 guests
Weekly Discount: 10%
Cancellation: Moderate
I see that you say it may not be appropriate for children - you might remind them of that and see whether they want to cancel.  I'd check your settings again and if you still have questions, get in touch with Airbnb near you.  Good luck! Lovely space you have! 
Susie
Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Margot33,

 

Lovely to meet you. 

 

I hope you don't mind, I have moved your post and reply into a new topic here in the Community Help board, this will make it easier to find and it won't get lost in the other thread you posted it in. 

 

Have you seen @Susie5's reply here?

 

Lizzie


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