Guest Profile

[Diana106]

Hello,

I've recently accepted a guest and her friend for August - both are on AirBNB. She has one review from hosts and both are verified.

My question is - when I accepted a reservation, usually it then provides the full name of the guest. With this woman, it only shows a last initial. Not her full name.

Has anyone encountered this? Is it cause for concern?

Thanks!

Diana

[Kim-and-Jen0]

Hi @Diana106

Yes I experience this before couple times, and i asked airbnb. the customer service told me that 'the guest has been through their verification process by providing the government ID, so it shouldnt be a concern'.

I did accept them at my place tho, nothing happened.

Good luck.

[Diana106]

Thanks. Good to know!