Help

Hi all, my guest checked in today informed us that he found the tv is broken when he turns on the tv. Other than the current guest, I cant think of anyone that broke the tv. I have contacted Airbnb and still waiting for the respond. Meanwhile I’m very anx... Latest reply by Spices0

One of my guests was walking down the stairs with their baby and slipped and fell down the last 4 steps. They went to the ER and everyone checked out okay, thank goodness! Our stairs are up to code and in over 4 years of Air BnB stays we have had no issue... Latest reply by Sarah977

I was checking my calendar for December and noticed a 7 night booking. I can locate a message or e mail that I even accepted the booking. I have looked back in all my messages and the request is not there. Also searched my e mails with guest name and noth... Latest reply by Bruce320

hi, i m contacting from mongolia. When i m listing my property on your platform, i have registered our CEO as a legal owner, but our major shareholders opposed this and i m gonna change the owner now, how can i do that?

Hi all, I have been a Airbnb host for 6 years; I have made a few lifelong friend by hosting and love the experience of sharing my city with travelers. This year, I have had a number of yucky experiences with men who have yelled at me, berated me, then lef... Latest reply by Allegra19

Hi,I have two listings. In one of them, a guest smoked. I asked for money to repair a burned window-sill and violation of the house rules prior to their review. In retaliation, they gave me a three-star review.That review results in the listing having a r... Latest reply by Alice595

I am already starting to be really upset by this situation, which have been discussed here quite a lot. The over all rating does reflecting at all the category rating, I find it almost impossible to be a sufperhost. To all of my lower ratings it is the ca... Latest reply by Alice595

Hello, I have just updaste my Listings to reflect an increase pricing for Fri/Sat. Saved my work but when I look at Calendars, the normal weekday price is still showing for the weekend dates.Is there a time-lag in updating the Calendars or am I missing so... Latest reply by Emiel1

We have a property with 5 separate listings, four of which are all 1 bedroom one bath. One of those gets reserved first, which leads me to believe it’s showing up first in searches. The problem is, it’s the least comfortable of the four and not at all a... Latest reply by Alice595

We have done the cleaning ourselves up till now, and are about to leave and travel a while. Is there any way to share the calendar/reservations with our cleaner or must we give her the login details? Latest reply by Robin-and-Jacque0