Hi all,
Longtime host here, but have not had this arise before.
Guest is leaving about 2 weeks early due to buying a house. She has said that she will cancel the remainder of her reservation so that I may possibly rent those dates. She just sent an alteration request. The amount of Payout shows the same as what I have already been paid for rental, in effect, no refund. (My Strict cancellation policy).
Is acccepting the alteration request in my best interest or should she be cancelling her reservation, versus altering on her end? She has not asked for a refund for unused dates.
Thanks for insight.
Also in future instances where the guest is not as workable for host to rerent any dates by their canceling their remaining dates, is there a good way to make or nudge this to happen? Rather than the listing sitting empty for the days they have changed their mind about?
Any advice? Thanks!