Log In  

Guest did not come

‎22-11-2019 05:36 AM
Givi3
Level 1
Tbilisi, Georgia
‎22-11-2019 05:36 AM

Guest did not come

Hi , my guest should come 9 hours ago but he did not .. i can not reach him as well. Can you help me please to figure out what happened please?!

Best regards , 
Givi

‎22-11-2019 05:36 AM
Reply
0 Likes
2 Replies 2
‎22-11-2019 06:47 AM
David5641
Level 5
QC, PH
‎22-11-2019 06:47 AM

You can contact the guest directly to see why, or contact Airbnb so that Airbnb will try to contact the guest. If the guest did not check-in at all,you may still be paid for it if the reservation is not cancelled. 

‎22-11-2019 06:47 AM
Reply
‎26-11-2019 05:54 PM
Quincy
Community Manager
Community Manager
London, United Kingdom
‎26-11-2019 05:54 PM

Hello @Givi3, did you check this with Airbnb in the end? 

-----

 

Please follow the Community Guidelines // Volg de communityrichtlijnen

‎26-11-2019 05:54 PM
Reply
0 Likes

More from Help

More tools to help you meet your goals

Resource Center

 Explore guides for hospitality, managing your listing, and growing your business.