Help

My guest has asked me to cancel his reservation. he says he will be charged a fee if he cancels. It is more than a week before his booking. Latest reply by Andrea9

https://community.airbnb.com/t5/Hosts/FORGET-FILING-A-DAMAGE-CLAIM-YOU-WILL-NOT-BE-COMPENSATED/m-p/214315#U214315 Latest reply by Andrea9

Hello I have been a superhost for about the last year. A guest booked for this weekend a few weeks ago. They stated they were flexible with check in times so I accepted the booking, particularly as this was a condition of booking (I am only able to faci... Latest reply by Lisa342

HIwhen I get an email with a request froma guest, how do I read their profile and check their reviews please Latest reply by Barbara365

I am a new host. I see on the site where Airbnb insurance is discussed, $1,000,000 per occurrence and also inclusions and exclusions. I do not see where you obtain it. Is it included ? Thanks !Doug Latest reply by Douglas-And-LuAnn0

We had a conversation going with a potential guest and then we pre-approved her. I accidentally closed the window after our last message that we added to the conversation. Now I can not find where on the site I can bring the conversation back up. (Yes, I ... Latest reply by Douglas-And-LuAnn0

Bonjour, La nouvelle version de l'application AirBnB sous IOS ne me permet pas de m'identifier ! ça bug ! J'ai essayé une connexion par le mail et aussi par le compte google... rien ! Pour info : j'ai encore un viel Iphone 4. MerciOlivier

Hi, I would like to understand why I listed my unit at $149 for one night but when viewing my listing the pay out is only $113. Also cleaning fee is listed as $50 but the pay out is only $38? I presume it has something to do with the taxpayer information ... Latest reply by Maria680

How can i get the charges for cleaning to charge per day? Latest reply by Peter-Lichy0

I have a prospective guest who wants to book for 21 days but he says Airbnb or the system only allows him to book for 9 days. Why is this so and how do I alert Airbnb to allow for a longer stay by a guest? Latest reply by Helen3