Have I received a phishing email

Richard178
Level 1
Spixworth, United Kingdom

Have I received a phishing email

Have received and email saying it is from automated@airbnb.com asking to verify our email ......

Hi Asa,

Welcome to Airbnb! In order to get started, you need to confirm your email address.

Confirm Email

.......The problem is this is not my name and I have been with Airbnb for two years. Is someone trying to hack into our account?

8 Replies 8
Andrea9
Level 10
Amsterdam, Netherlands

@Richard178

Don't click on any link! Sounds strange and could be a phishing mail.

If Airbnb wants you to take action of any kind they normally leave a message on your account dashboard.

Sandra126
Level 10
Daylesford, Australia

I would report it to Airbnb. Agree, do not click or you will be spending the rest of your day changing passwords on every bit of your financial life.

Richard178
Level 1
Spixworth, United Kingdom

Thanks but I can't find a link to report something!

Marcel27
Level 1
Toscana, Italy

Same with me! How can we get in touch with airbnb? It seems impossible to talk to anybody! How do we report this?

If it is a scam much cleaverer than the usual ones, looks legit, anyway there is somewhere on the site to report phiishing, somebody mentioned the location a day or so ago. Search should find it.

David

@Marcel27 You can report the phishing email by forwarding it to: report.phishing@airbnb.com

 

More information can be found in the Help Centre here:

https://www.airbnb.ca/help/article/971/how-do-i-know-if-an-email-is-really-from-airbnb

 

Hope that helps! Karen

Thanks!

Thanks Karen, I've just had the same kind of email addressing me as Christopher (my name is Diana) etc. I'll forward it to the email address you've given - very helpful!

Diana